Disrupted flight (EC 261/2004)

Flight compensation Widerøe:
Bergen — Kristiansund

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Kristiansund Airport, Kvernberget (KSU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Widerøe flight between Bergen and Kristiansund

Your claim for compensation for the Widerøe flight from Bergen to Kristiansund deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Bergen and Kristiansund (342 km), the European scale provides automatic financial protection in case of failure by Widerøe.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Kristiansund Airport, Kvernberget (KSU)
  • Flight distance: 342 km (~0h26)
  • Applicable compensation: 250 €

Did you know? Even if Widerøe is a non-EU airline, if the flight takes off from Bergen Airport, Flesland, the European regulation applies in full.

How to know if the flight Widerøe Bergen - Kristiansund is eligible?

To determine if your trip between Bergen and Kristiansund entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 342 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Widerøe to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kristiansund.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Widerøe (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Widerøe compensation

A work stoppage of Widerøe crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Widerøe is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergen airport in case of prolonged wait?

During these long hours of waiting in the Bergen Airport, Flesland terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Bergen shouldn't cost you a penny more than originally planned for your BGO-KSU trip.

Steps: how to get your 250 € from Widerøe?

For your Bergen - Kristiansund trip, every minute counts. Note the reasons given by Widerøe staff at the Bergen Airport, Flesland counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Widerøe. An expert can reduce this time by half.

A collective action on the Widerøe flight from Bergen can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bergen - Kristiansund

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Widerøe flight from Bergen to Kristiansund?

According to European Regulation EC 261/2004, the distance between BGO and KSU being 342 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Widerøe?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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