Disrupted flight (EC 261/2004)

Flight compensation Widerøe:
Floro — Kristiansund

Planned legal compensation: 250 €

Was your flight between Floro (FRO) and Kristiansund Airport, Kvernberget (KSU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Widerøe flight between Floro and Kristiansund

The FRO - KSU route operated by Widerøe experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Floro and Kristiansund (223 km), the European scale provides automatic financial protection in case of failure by Widerøe.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Floro (FRO)
  • Arrival airport: Kristiansund Airport, Kvernberget (KSU)
  • Flight distance: 223 km (~0h17)
  • Applicable compensation: 250 €

Did you know? Even if Widerøe is a non-EU airline, if the flight takes off from Floro, the European regulation applies in full.

How to know if the flight Widerøe Floro - Kristiansund is eligible?

To determine if your trip between Floro and Kristiansund entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Floro, the regulation applies in the same way.

What are the conditions for Widerøe to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kristiansund.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Floro airport.
  • Airline responsibility: The problem must be attributable to Widerøe (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Floro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Widerøe compensation

Not all strikes exempt the company from its obligations. If the delay of your Floro - Kristiansund trip is due to an internal strike within Widerøe, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Floro, assistance (meals/hotel) remains mandatory for Widerøe.

What are your rights at Floro airport in case of prolonged wait?

During these long hours of waiting in the Floro terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Floro remains valid. The hotel is due if Widerøe offsets your flight by one night.

Steps: how to get your 250 € from Widerøe?

It is strongly recommended to keep your Widerøe boarding pass and any communication relating to the delay suffered at Floro airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Widerøe. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Widerøe will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Floro - Kristiansund

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Widerøe flight from Floro to Kristiansund?

According to European Regulation EC 261/2004, the distance between FRO and KSU being 223 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Widerøe?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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