Disrupted flight (EC 261/2004)

Flight compensation Widerøe:
Kristiansund — Stavanger

Planned legal compensation: 250 €

Was your flight between Kristiansund Airport, Kvernberget (KSU) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Widerøe flight between Kristiansund and Stavanger

Your claim for compensation for the Widerøe flight from Kristiansund to Stavanger deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Kristiansund Airport, Kvernberget, you are protected by the EU's legal framework. The distance of 485 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Kristiansund Airport, Kvernberget (KSU)
  • Arrival airport: Stavanger Airport, Sola (SVG)
  • Flight distance: 485 km (~0h36)
  • Applicable compensation: 250 €

This is not a commercial gesture from Widerøe, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Widerøe Kristiansund - Stavanger is eligible?

To determine if your trip between Kristiansund and Stavanger entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Widerøe to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Kristiansund airport.
  • Airline responsibility: The problem must be attributable to Widerøe (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kristiansund, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Widerøe compensation

Not all strikes exempt the company from its obligations. If the delay of your Kristiansund - Stavanger trip is due to an internal strike within Widerøe, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Widerøe is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Kristiansund airport in case of prolonged wait?

Don't buy your food without first asking Widerøe for coupons. If you do, keep your receipts carefully.

Your forced stay at Kristiansund shouldn't cost you a penny more than originally planned for your KSU-SVG trip.

Steps: how to get your 250 € from Widerøe?

Starting a procedure against Widerøe for a flight from Kristiansund to Stavanger can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight KSU-SVG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Widerøe. An expert can reduce this time by half.

A collective action on the Widerøe flight from Kristiansund can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Widerøe's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Widerøe will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Kristiansund - Stavanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Widerøe flight from Kristiansund to Stavanger?

According to European Regulation EC 261/2004, the distance between KSU and SVG being 485 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Widerøe?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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