Flight compensation Wizz Air Ukraine:
Bergamo — Lvov

How to be compensated by Wizz Air Ukraine on the Bergamo (BGY) - Lvov (LWO) line

From Bergamo / Orio Al Serio Airport airport, your departure with Wizz Air Ukraine to Lvov didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 158 km, EC Regulation 261/2004 requires Wizz Air Ukraine to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Wizz Air Ukraine Bergamo - Lvov is eligible?

For an Wizz Air Ukraine flight from Bergamo to Lvov, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Wizz Air Ukraine sold more seats than planned and you stay on the tarmac at Bergamo / Orio Al Serio Airport, the 250 € compensation is automatic.

What are the conditions for Wizz Air Ukraine to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lvov.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergamo airport.
• Airline responsibility: The problem must be attributable to Wizz Air Ukraine (technical problem, sick crew, scheduling...).

The impact of a strike on your Wizz Air Ukraine compensation

A work stoppage of Wizz Air Ukraine crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Wizz Air Ukraine is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergamo airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Wizz Air Ukraine must ensure the well-being of its passengers stuck at Bergamo.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergamo / Orio Al Serio Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Wizz Air Ukraine?

The formal notice letter and the collection of evidence of delay at Lviv International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Wizz Air Ukraine website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Wizz Air Ukraine. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Wizz Air Ukraine on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Wizz Air Ukraine's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Wizz Air Ukraine will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.