Flight compensation Wizz Air Ukraine:
Gerona — Kiev

Legal right to compensation: Wizz Air Ukraine flight between Gerona and Kiev

If your trip departing from Girona Airport and arriving at Kiev Zhuliany International Airport operated by Wizz Air Ukraine was disrupted, you are not alone against the airline.

Given the route between Gerona and Kiev (2 316 km), the European scale provides automatic financial protection in case of failure by Wizz Air Ukraine.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Wizz Air Ukraine.

How to know if the flight Wizz Air Ukraine Gerona - Kiev is eligible?

Don't confuse ticket refund and legal compensation! Even if Wizz Air Ukraine offers you a voucher for your Gerona - Kiev flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Wizz Air Ukraine to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kiev.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gerona airport.
• Airline responsibility: The problem must be attributable to Wizz Air Ukraine (technical problem, sick crew, scheduling...).

The impact of a strike on your Wizz Air Ukraine compensation

A work stoppage of Wizz Air Ukraine crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Wizz Air Ukraine is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Gerona airport in case of prolonged wait?

If Girona Airport airport becomes your temporary residence because of Wizz Air Ukraine, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Girona Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Wizz Air Ukraine?

For your Gerona - Kiev trip, every minute counts. Note the reasons given by Wizz Air Ukraine staff at the Girona Airport counter during the incident.

By entrusting your case regarding flight GRO-IEV to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Wizz Air Ukraine sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Wizz Air Ukraine flight from Gerona can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.