Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
Bergen — Vilnius

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Vilnius International Airport (VNO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Wizz Air: route Bergen to Vilnius

If your trip departing from Bergen Airport, Flesland and arriving at Vilnius International Airport operated by Wizz Air was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 348 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Vilnius International Airport (VNO)
  • Flight distance: 1 348 km (~1h41)
  • Applicable compensation: 250 €

This is not a commercial gesture from Wizz Air, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Wizz Air Bergen - Vilnius is eligible?

Check your actual arrival time at Vilnius. If Wizz Air made you wait more than three hours on the tarmac at Vilnius International Airport, your claim is legitimate.

Also note that the distance of 1 348 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Vilnius.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

Don't be fooled by Wizz Air's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Bergen Airport, Flesland or European air traffic control is an external cause over which Wizz Air has no control.

What are your rights at Bergen airport in case of prolonged wait?

During these long hours of waiting in the Bergen Airport, Flesland terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Bergen Airport, Flesland airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Wizz Air?

It is strongly recommended to keep your Wizz Air boarding pass and any communication relating to the delay suffered at Bergen Airport, Flesland airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Wizz Air. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Wizz Air's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Wizz Air will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Bergen - Vilnius

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from Bergen to Vilnius?

According to European Regulation EC 261/2004, the distance between BGO and VNO being 1 348 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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