Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
Bucharest — Dortmund

Planned legal compensation: 400 €

Was your flight between Henri Coand? International Airport (OTP) and Dortmund Airport (DTM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Wizz Air flight from Bucharest to Dortmund

If your flight from Henri Coand? International Airport to Dortmund Airport flown by Wizz Air was impacted, you are not alone when dealing with the airline.

With 1 569 km between Henri Coand? International Airport and Dortmund Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Henri Coand? International Airport (OTP)
  • Arrival airport: Dortmund Airport (DTM)
  • Flight distance: 1 569 km (~1h58)
  • Applicable compensation: 400 €

This is by no means a commercial courtesy from Wizz Air, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Wizz Air Bucharest - Dortmund is eligible?

Be sure to save your travel documents for the Wizz Air OTP→DTM flight. They constitute the essential proof of your presence on board.

An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Dortmund.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bucharest airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bucharest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

A strike action by Wizz Air's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400€.

A strike by air traffic control at Henri Coand? International Airport or Eurocontrol is an independent circumstance over which Wizz Air cannot act.

What are your rights at Bucharest airport in case of prolonged wait?

Care is due after 2h of delay for this route. Wizz Air must guarantee the wellbeing of passengers stranded at Bucharest. The threshold rises to 3 hours for flights of 1500 to 3500 km.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Henri Coand? International Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from Wizz Air?

The battle to recover 400€ from Wizz Air starts with sending a formal complaint. {Without a response within 6 weeks|If Wizz Air doesn't reply}, court action is the next step.

Thousands passengers have already recovered their indemnity through these services. Your turn for Wizz Air Bucharest→Dortmund?

How long does it take to get the 400 € compensation?

Many claimants wait more than half a year for a response from Wizz Air. An specialist can significantly speed things up.

A group claim on the Wizz Air flight from Bucharest can also be a means to {get your funds|recover your 400€} more efficiently.

What to do faced with silence or refusal from the airline?

Bear in mind that Wizz Air isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Wizz Air}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Bucharest - Dortmund

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from Bucharest to Dortmund?

According to European Regulation EC 261/2004, the distance between OTP and DTM being 1 569 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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