Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
Hahn — Katowice

Planned legal compensation: 250 €

Was your flight between Frankfurt-Hahn Airport (HHN) and Katowice International Airport (KTW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Wizz Air flight from Hahn to Katowice

If your flight from Frankfurt-Hahn Airport to Katowice International Airport flown by Wizz Air was impacted, the law protects you when dealing with the airline.

Seize this entitlement: the Wizz Air flight Hahn → Katowice (842 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Frankfurt-Hahn Airport (HHN)
  • Arrival airport: Katowice International Airport (KTW)
  • Flight distance: 842 km (~1h03)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Wizz Air, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Wizz Air Hahn - Katowice is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Katowice|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Wizz Air is responsible for|the fault lies with} Wizz Air.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Katowice.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hahn airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hahn, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

Not every strike{s} release the airline from its duties. If your Hahn → Katowice delay was caused by an internal strike at Wizz Air, EU courts have recently ruled that compensation is owed.

It's worth noting that the obligation to prove rests on Wizz Air. It is the carrier's responsibility to demonstrate that the disruption of your Hahn-Katowice flight results from a truly unforeseeable event.

What are your rights at Hahn airport in case of prolonged wait?

Once the delay exceeds the legal trigger, i.e. 2 hours for flights ≤1500 km, Wizz Air is obliged to deliver the required assistance to every passenger{s} stranded at Hahn.

Even in force majeure cases, the right to assistance at Hahn still applies. The hotel must be provided if Wizz Air delays your flight overnight.

Steps: how to get your 250 € from Wizz Air?

To get started: submit a written complaint to Wizz Air's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Wizz Air. An expert can halve this time.

Technology now allow you to monitor the progress of your claim against Wizz Air through an online dashboard. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Bear in mind that Wizz Air isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Wizz Air}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Hahn - Katowice

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from Hahn to Katowice?

According to European Regulation EC 261/2004, the distance between HHN and KTW being 842 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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