Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
Katowice — Hahn

Planned legal compensation: 250 €

Was your flight between Katowice International Airport (KTW) and Frankfurt-Hahn Airport (HHN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Wizz Air flight compensation from Katowice to Hahn

Have you experienced a major inconvenience during your trip between Katowice and Hahn with Wizz Air? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 842 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Katowice International Airport (KTW)
  • Arrival airport: Frankfurt-Hahn Airport (HHN)
  • Flight distance: 842 km (~1h03)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Wizz Air Katowice - Hahn is eligible?

The compensation for flight KTW-HHN is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Wizz Air KTW-HHN flight is crucial to prove that you were present at boarding at Katowice.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Hahn.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Katowice airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Katowice, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

Don't be fooled by Wizz Air's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Wizz Air is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Katowice airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Wizz Air must ensure the well-being of its passengers stuck at Katowice.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Katowice International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Wizz Air?

The formal notice letter and the collection of evidence of delay at Frankfurt-Hahn Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Wizz Air.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Wizz Air. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Wizz Air on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Wizz Air's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Wizz Air will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Katowice - Hahn

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from Katowice to Hahn?

According to European Regulation EC 261/2004, the distance between KTW and HHN being 842 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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