Disrupted flight (EC 261/2004)

Flight compensation Wizz Air:
Madrid — Bucharest

Planned legal compensation: 400 €

Was your flight between Madrid Barajas International Airport (MAD) and Henri Coand? International Airport (OTP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Wizz Air on Madrid (MAD) - Bucharest (OTP)

Your Wizz Air flight from Madrid to Bucharest was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.

Whether you paid €50 or €500, the compensation remains the same: 400€ per passenger. {The distance|The 2 458 km} matters, not the ticket price. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Henri Coand? International Airport (OTP)
  • Flight distance: 2 458 km (~3h04)
  • Applicable compensation: 400 €

Unlike what {many think|Wizz Air might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight Wizz Air Madrid - Bucharest is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Henri Coand? International Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Wizz Air owes you 400€.

If you had a connection are equally covered. If your first Wizz Air segment Madrid→Bucharest leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Wizz Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Wizz Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Wizz Air compensation

Not all strike{s} exempt the airline from its obligations. If your Madrid - Bucharest delay was caused by an staff strike at Wizz Air, the CJEU have confirmed that this entitles you to a payout.

An aviation law expert can quickly determine whether the strike that disrupted your Wizz Air Madrid-Bucharest flight was the airline's responsibility or a third party's.

What are your rights at Madrid airport in case of prolonged wait?

If Madrid Barajas International Airport turns into your involuntary base because of Wizz Air, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

If you advanced money for meals at Madrid Barajas International Airport due to Wizz Air's disruption, compile all invoices. You can request reimbursement of these costs independently of the 400€ compensation.

Steps: how to get your 400 € from Wizz Air?

The direct approach with Wizz Air to recover 400€ often fails without a solid legal and technical file. Medium-haul flights generate a high volume of claims, slowing processing.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Wizz Air's legal department.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Wizz Air. An expert can cut the delay considerably.

A collective action on the Wizz Air flight from Madrid can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

It is quite common for Wizz Air's systems to refuse by default your initial claim under a generic pretext that is unfounded.

{Facing a refusal|If Wizz Air persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Madrid→Bucharest case}.

Help & Information

Frequently Asked Questions: Flight Madrid - Bucharest

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Wizz Air flight from Madrid to Bucharest?

According to European Regulation EC 261/2004, the distance between MAD and OTP being 2 458 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Wizz Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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