Disrupted flight (EC 261/2004)

Flight compensation XL Airways France:
Paris — Gran Canaria

Planned legal compensation: 400 €

Was your flight between Charles de Gaulle International Airport (CDG) and Gran Canaria Airport (LPA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Cancelled XL Airways France flight Paris ✈ Gran Canaria: claim your compensation

Every year, thousands of passengers face disruptions on Paris → Gran Canaria with XL Airways France. Few realise they can claim a legal payout.

On this route of 2 801 km, every passenger affected by {a significant delay|a cancellation attributable to XL Airways France} can claim 400€ in compensation. This amount is fixed by regulation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Gran Canaria Airport (LPA)
  • Flight distance: 2 801 km (~3h30)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight XL Airways France Paris - Gran Canaria is eligible?

For an XL Airways France flight from Paris to Gran Canaria, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 400€ payout}.

Keep your proof of booking for the XL Airways France CDG→LPA flight — they are essential to prove you were present at boarding at Paris.

What are the conditions for XL Airways France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to XL Airways France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your XL Airways France compensation

The rule is simple: if XL Airways France's employees go on strike, it is a risk that {the airline|XL Airways France} must manage. Consequently, {your compensation|the 400€} is maintained.

Don't take at face value XL Airways France's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 400€}.

What are your rights at Paris airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if XL Airways France is exempt from the payout, care is still owed.

Remember to request a delay certificate from XL Airways France staff at Charles de Gaulle International Airport. This document constitutes key evidence for your claim if you need to prove the delay.

Steps: how to get your 400 € from XL Airways France?

Keep in mind that XL Airways France is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

In practice, the process is simple: you enter your flight details Paris→Gran Canaria, the system analyses your case, then handles everything until payment your 400€.

How long does it take to get the 400 € compensation?

On the CDG-LPA route, timelines can vary depending on the speed of XL Airways France's claims team.

If your case is particularly strong regarding the Paris - Gran Canaria incident, some services buy out your right to compensation. You get your payout in under 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from XL Airways France should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

Don't let XL Airways France to keep the {money|400€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|XL Airways France} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Paris - Gran Canaria

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled XL Airways France flight from Paris to Gran Canaria?

According to European Regulation EC 261/2004, the distance between CDG and LPA being 2 801 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from XL Airways France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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