Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Abu Dhabi

Planned legal compensation: 400 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Abu Dhabi International Airport (AUH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Aegean Airlines flight from Athens to Abu Dhabi

If your flight from Eleftherios Venizelos International Airport to Abu Dhabi International Airport flown by Aegean Airlines was impacted, you are not alone when dealing with the airline.

With 3 263 km between Eleftherios Venizelos International Airport and Abu Dhabi International Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Abu Dhabi International Airport (AUH)
  • Flight distance: 3 263 km (~4h05)
  • Applicable compensation: 400 €

This is by no means a commercial courtesy from Aegean Airlines, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Aegean Airlines Athens - Abu Dhabi is eligible?

Be sure to retain your flight records for the Aegean Airlines ATH→AUH flight. They constitute the key proof of your entitlement.

An class change doesn't change your right to 400€ if the initial disruption is established under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Abu Dhabi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

If your Aegean Airlines flight from Eleftherios Venizelos International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.

However, if ground handlers at Eleftherios Venizelos International Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 400€ are not owed.

What are your rights at Athens airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Aegean Airlines must ensure the wellbeing of passengers stuck at Athens. The threshold rises to 3 hours for flights of 1500 to 3500 km.

Even in extraordinary circumstances, the right to assistance at Athens remains valid. The hotel is owed if Aegean Airlines pushes your flight by a day.

Steps: how to get your 400 € from Aegean Airlines?

It is essential to save your Aegean Airlines ticket and every email related to the delay at Eleftherios Venizelos International Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Aegean Airlines Athens-Abu Dhabi?

How long does it take to get the 400 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Aegean Airlines to finalise a compensation case typically ranges from 1 to 3 months.

If your case is particularly strong regarding the Athens - Abu Dhabi incident, some services buy out your right to compensation. You get your payout in record time!

What to do faced with silence or refusal from the airline?

A refusal is not the last word. It's usually a first step in the negotiation that experts clear easily. Don't let this tactic strip you of your 400€ guaranteed by law.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Aegean Airlines is often faster. Medium-haul cases typically fall under the main civil court.

Help & Information

Frequently Asked Questions: Flight Athens - Abu Dhabi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Abu Dhabi?

According to European Regulation EC 261/2004, the distance between ATH and AUH being 3 263 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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