Flight compensation Aegean Airlines:
Athens — Alexandria
Was your flight between Eleftherios Venizelos International Airport (ATH) and Borg El Arab International Airport (HBE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Guide: claim for Aegean Airlines flight from Athens to Alexandria
No one enjoys being stranded in the terminal. If Aegean Airlines didn't honour its scheduled times for your Athens - Alexandria flight, the law is on your side.
Regulation 261/2004 is unambiguous: for 942 km, Aegean Airlines is held to a payout requirement if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Eleftherios Venizelos International Airport (ATH)
- Arrival airport: Borg El Arab International Airport (HBE)
- Flight distance: 942 km (~1h11)
- Applicable compensation: 250 €
Too few travellers claim what they're owed (less than 15% on average). Don't let this money go unclaimed: the process, despite its complexity, is an absolute right for every passenger.
How to know if the flight Aegean Airlines Athens - Alexandria is eligible?
The indemnity for ATH-HBE is a payout for time lost, not merely a commercial gesture. For this short-haul flight, the 3-hour threshold remains the key criterion.
An unexpected cancellation or a diverted flight from Eleftherios Venizelos International Airport without an immediate alternative entitles you to the same 250€ payout.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Alexandria.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Athens airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
Don't be misled by Aegean Airlines's vague terms: a "wildcat" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.
Remember that the burden of proof lies with Aegean Airlines. It is up to the airline to prove that the delay of your Athens→Alexandria flight was caused by a genuinely extraordinary event.
What are your rights at Athens airport in case of prolonged wait?
Avoid buying your meals without requesting vouchers from Aegean Airlines. If you do pay, keep your receipts carefully.
Lots of travellers are unaware that transfers between the accommodation and the terminal at Eleftherios Venizelos International Airport is also included in the legal package owed by Aegean Airlines.
Steps: how to get your 250 € from Aegean Airlines?
The solo claim with Aegean Airlines to obtain 250€ rarely succeeds without a well-documented case. Even on a short-haul, the procedure can be tricky.
Partner legal platforms have technology to audit Aegean Airlines's real data and disprove false weather excuses.
How long does it take to get the 250 € compensation?
The irony: the longer Aegean Airlines stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.
A group claim on the Aegean Airlines flight from Athens can also be a means to {get your funds|recover your 250€} more efficiently.
What to do faced with silence or refusal from the airline?
It is quite common for Aegean Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Athens - Alexandria
Everything you need to know about your request under European Union law.