Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Chania

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Chania International Airport (CHQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Aegean Airlines flight compensation for the route Athens - Chania

No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Athens - Chania flight, the law is on your side.

Directive 261/2004 is clear: for 268 km of flight, the company Aegean Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Chania International Airport (CHQ)
  • Flight distance: 268 km (~0h20)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Aegean Airlines Athens - Chania is eligible?

The compensation for flight ATH-CHQ is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Aegean Airlines sold more seats than planned and you stay on the tarmac at Eleftherios Venizelos International Airport, the 250 € compensation is automatic.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Chania.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

If your Aegean Airlines flight from Eleftherios Venizelos International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Athens - Chania flight.

What are your rights at Athens airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Eleftherios Venizelos International Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Eleftherios Venizelos International Airport terminal is also included in the legal package due by Aegean Airlines.

Steps: how to get your 250 € from Aegean Airlines?

The amicable route with Aegean Airlines to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the Aegean Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aegean Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Athens - Chania section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Aegean Airlines without the opinion of a professional who knows the real value of your prejudice at Athens.

Help & Information

Frequently Asked Questions: Flight Athens - Chania

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Chania?

According to European Regulation EC 261/2004, the distance between ATH and CHQ being 268 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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