Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Chios

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Chios Island National Airport (JKH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for Aegean Airlines: Athens to Chios

Your payout case for the Aegean Airlines flight from Athens to Chios has strong chances. Travel chaos is stressful for any traveller.

Leaving Eleftherios Venizelos International Airport, you are covered by European legislation. The distance of 197 km sets the tier of your legal indemnity. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Chios Island National Airport (JKH)
  • Flight distance: 197 km (~0h15)
  • Applicable compensation: 250 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Aegean Airlines Athens - Chios is eligible?

To verify if your flight between Athens and Chios is eligible for a payout, the determining criterion is the arrival delay ({not the departure delay|measured at Chios Island National Airport}). It must be greater than 3 hours.

Even if Aegean Airlines reroutes you, the 250€ compensation still applies if the arrival at Chios exceeds 3 hours.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Chios.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

When a strike impacts your route to Chios Island National Airport, {the airline|Aegean Airlines} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.

However, if ground handlers at Eleftherios Venizelos International Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Athens airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Eleftherios Venizelos International Airport, Aegean Airlines must provide you at no cost with food and drinks proportionate to the delay.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Aegean Airlines.

Steps: how to get your 250 € from Aegean Airlines?

Initiating a procedure with Aegean Airlines for a flight from Athens to Chios can be complex if you go it alone. Customer service often tends to cite the weather to refuse your claim.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Aegean Airlines Athens-Chios?

How long does it take to get the 250 € compensation?

On the ATH-JKH route, timelines can vary depending on the speed of Aegean Airlines's claims team.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a filter in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 250€ rightfully owed.

A claims specialist will know exactly how to counter Aegean Airlines's arguments, having access to METAR data and Eurocontrol data from Eleftherios Venizelos International Airport to establish liability.

Help & Information

Frequently Asked Questions: Flight Athens - Chios

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Chios?

According to European Regulation EC 261/2004, the distance between ATH and JKH being 197 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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