Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Chios

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Chios Island National Airport (JKH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Aegean Airlines: route Athens to Chios

Your claim for compensation for the Aegean Airlines flight from Athens to Chios deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Eleftherios Venizelos International Airport, you are protected by the EU's legal framework. The distance of 197 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Chios Island National Airport (JKH)
  • Flight distance: 197 km (~0h15)
  • Applicable compensation: 250 €

Did you know? Even if Aegean Airlines is a non-EU airline, if the flight takes off from Eleftherios Venizelos International Airport, the European regulation applies in full.

How to know if the flight Aegean Airlines Athens - Chios is eligible?

To determine if your trip between Athens and Chios entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Athens, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Chios.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

If your Aegean Airlines flight from Eleftherios Venizelos International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Eleftherios Venizelos International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Athens airport in case of prolonged wait?

During these long hours of waiting in the Eleftherios Venizelos International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

Starting a procedure against Aegean Airlines for a flight from Athens to Chios can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the ATH-JKH line, delays can vary according to the reactivity of Aegean Airlines's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Aegean Airlines is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with Aegean Airlines without the opinion of a professional who knows the real value of your prejudice at Athens.

Help & Information

Frequently Asked Questions: Flight Athens - Chios

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Chios?

According to European Regulation EC 261/2004, the distance between ATH and JKH being 197 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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