Flight compensation Aegean Airlines:
Athens — Heraklion

How to get compensated from Aegean Airlines on Athens (ATH) - Heraklion (HER)

Nobody likes waiting for hours at the airport. If Aegean Airlines failed to meet its timetable for your Athens → Heraklion flight, EU law backs you up.

Fortunately, for this route of 309 km, Regulation CE 261/2004 requires Aegean Airlines to pay you a fixed indemnity. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Aegean Airlines from payment. Otherwise, the payout is owed.

How to know if the flight Aegean Airlines Athens - Heraklion is eligible?

Whether your Aegean Airlines flight Athens-Heraklion was delayed or boarding was denied, the 250€ compensation may apply for each case.

Connecting passengers are also protected. If your first Aegean Airlines segment Athens-Heraklion causes a knock-on delay, the indemnity is calculated on the overall arrival delay.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A strike action by Aegean Airlines's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

Key distinction: if the delay is caused by ground services, Aegean Airlines is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at Athens airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Aegean Airlines is exempt from the payout, care is still owed.

Many passengers don't know that transport between the hotel and the airport of Eleftherios Venizelos International Airport is also covered in the mandatory care required of Aegean Airlines.

Steps: how to get your 250 € from Aegean Airlines?

The direct approach with Aegean Airlines to recover 250€ often fails without a solid legal and technical file. Even on a short-haul, the procedure can be tricky.

Partner LegalTech services have tools to verify Aegean Airlines's actual flight records and dismantle unfounded arguments.

How long does it take to get the 250 € compensation?

The irony: the longer Aegean Airlines stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to track in real time the status of your claim against Aegean Airlines through an online dashboard. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is quite common for Aegean Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.

Specialist lawyers have a extensive catalogue of judgments against Aegean Airlines, which is a decisive advantage in negotiations.