Flight compensation Aegean Airlines:
Athens — Istanbul
Was your flight between Eleftherios Venizelos International Airport (ATH) and Istanbul (IST) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Aegean Airlines
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Procedure: Aegean Airlines flight compensation from Athens to Istanbul
No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Athens - Istanbul flight, the law is on your side.
Directive 261/2004 is clear: for 554 km of flight, the company Aegean Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Eleftherios Venizelos International Airport (ATH)
- Arrival airport: Istanbul (IST)
- Flight distance: 554 km (~0h42)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aegean Airlines Athens - Istanbul is eligible?
For an Aegean Airlines flight from Athens to Istanbul, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
Keeping your travel documents for the Aegean Airlines ATH-IST flight is crucial to prove that you were present at boarding at Athens.
What are the conditions for Aegean Airlines to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Athens airport.
-
Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
Don't be fooled by Aegean Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 250 € is not payable due to an external strike at Athens, assistance (meals/hotel) remains mandatory for Aegean Airlines.
What are your rights at Athens airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Aegean Airlines must ensure the well-being of its passengers stuck at Athens.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Eleftherios Venizelos International Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 250 € from Aegean Airlines?
Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.
How long does it take to get the 250 € compensation?
Some passengers wait more than 6 months for a response from Aegean Airlines. An expert can reduce this time by half.
A collective action on the Aegean Airlines flight from Athens can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Athens - Istanbul line.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Athens - Istanbul
Everything you need to know about your request under European Union law.