Flight compensation Aegean Airlines:
Athens — Kavala
Was your flight between Eleftherios Venizelos International Airport (ATH) and Alexander the Great International Airport (KVA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Aegean Airlines flight compensation for the route Athens - Kavala
Have you experienced a major inconvenience during your trip between Athens and Kavala with Aegean Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 336 km of flight, the company Aegean Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Eleftherios Venizelos International Airport (ATH)
- Arrival airport: Alexander the Great International Airport (KVA)
- Flight distance: 336 km (~0h25)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aegean Airlines Athens - Kavala is eligible?
The compensation for flight ATH-KVA is compensation for lost time and not a simple refund of airport taxes.
An unexpected cancellation or a diverted flight from Eleftherios Venizelos International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kavala.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Athens airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
When a social movement disrupts your itinerary to Alexander the Great International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at Athens airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Aegean Airlines must ensure the well-being of its passengers stuck at Athens.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Eleftherios Venizelos International Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 250 € from Aegean Airlines?
Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.
Don't fill out complex forms on the Aegean Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.
How long does it take to get the 250 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aegean Airlines to validate a complex file often varies between four and twelve weeks.
Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.
What to do faced with silence or refusal from the airline?
The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
DGAC or its European equivalents can be slow. A private court proceeding against Aegean Airlines is often more striking.
Frequently Asked Questions: Flight Athens - Kavala
Everything you need to know about your request under European Union law.