Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — London

Planned legal compensation: 400 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Obtain your Aegean Airlines flight compensation for Athens - London

From Eleftherios Venizelos International Airport, your departure with Aegean Airlines to London didn't go as planned? Passengers have strong rights against airlines.

Thanks to EU Regulation CE 261, passengers affected by disruptions on a 2 427 km route can claim a fixed payout from {the carrier|Aegean Airlines}.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 2 427 km (~3h02)
  • Applicable compensation: 400 €

Airlines like Aegean Airlines rely on passengers not knowing to dodge these payouts. Don't make it easy by asserting your rights now.

How to know if the flight Aegean Airlines Athens - London is eligible?

For an Aegean Airlines flight from Athens to London, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 400€ payout}.

The 400€ compensation applies per passenger. If you travelled as a family: each person is entitled to {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

Key distinction: if the delay is caused by air traffic control, Aegean Airlines is released from paying the 400€ indemnity, but not its care obligation.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport turns into your involuntary base because of Aegean Airlines, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

Make sure you demand this assistance at {the airline's|Aegean Airlines's} desk. If denied and you must pay for food or hotel at Eleftherios Venizelos International Airport, keep your receipts meticulously for a refund claim.

Steps: how to get your 400 € from Aegean Airlines?

Keep in mind that Aegean Airlines is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Aegean Airlines's legal department.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Aegean Airlines. An expert can cut the delay considerably.

Technology now allow you to monitor the progress of your claim against Aegean Airlines on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Don't take at face value Aegean Airlines's email claiming that Athens's airport was blocked by snow without consulting certified METAR data.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Athens - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to London?

According to European Regulation EC 261/2004, the distance between ATH and LHR being 2 427 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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