Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Milano

Planned legal compensation: 400 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Malpensa International Airport (MXP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Aegean Airlines on the Athens (ATH) - Milano (MXP) line

No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Athens - Milano flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 520 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Malpensa International Airport (MXP)
  • Flight distance: 1 520 km (~1h54)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Aegean Airlines Athens - Milano is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Malpensa International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aegean Airlines owes you 400 €.

Keeping your travel documents for the Aegean Airlines ATH-MXP flight is crucial to prove that you were present at boarding at Athens.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Milano.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aegean Airlines staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Athens airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Eleftherios Venizelos International Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Eleftherios Venizelos International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Aegean Airlines?

The amicable route with Aegean Airlines to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Aegean Airlines customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Aegean Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Athens - Milano

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Milano?

According to European Regulation EC 261/2004, the distance between ATH and MXP being 1 520 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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