Flight compensation Aegean Airlines:
Athens — Sofia

Refund and compensation Aegean Airlines: route Athens to Sofia

The ATH - SOF route operated by Aegean Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Athens and Sofia (531 km), the European scale provides automatic financial protection in case of failure by Aegean Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aegean Airlines is a non-EU airline, if the flight takes off from Eleftherios Venizelos International Airport, the European regulation applies in full.

How to know if the flight Aegean Airlines Athens - Sofia is eligible?

To determine if your trip between Athens and Sofia entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 531 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Sofia.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aegean Airlines staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Athens - Sofia flight.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the ATH-SOF line, delays can vary according to the reactivity of Aegean Airlines's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aegean Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Aegean Airlines is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Aegean Airlines is often more striking.