Flight compensation Aegean Airlines:
Athens — Tel-aviv

Legal right to compensation: Aegean Airlines flight between Athens and Tel-aviv

The ATH - TLV route operated by Aegean Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 194 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Athens - Tel-aviv is eligible?

To determine if your trip between Athens and Tel-aviv entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Athens airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Don't be fooled by Aegean Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aegean Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ATH-TLV to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Aegean Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.