Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Athens — Thessaloniki

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Aegean Airlines Athens - Thessaloniki

Your claim for compensation for the Aegean Airlines flight from Athens to Thessaloniki deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 299 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 299 km (~0h22)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Athens - Thessaloniki is eligible?

To determine if your trip between Athens and Thessaloniki entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

If your Aegean Airlines flight from Eleftherios Venizelos International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Eleftherios Venizelos International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Athens airport in case of prolonged wait?

If Eleftherios Venizelos International Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Eleftherios Venizelos International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Eleftherios Venizelos International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ATH-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Aegean Airlines customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Athens - Thessaloniki section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Aegean Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Aegean Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Athens - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Athens to Thessaloniki?

According to European Regulation EC 261/2004, the distance between ATH and SKG being 299 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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