Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Chania — Thessaloniki

Planned legal compensation: 250 €

Was your flight between Chania International Airport (CHQ) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 250€ for Aegean Airlines flight Chania - Thessaloniki

Your compensation claim for the Aegean Airlines flight from Chania to Thessaloniki deserves attention. Flight disruptions is frustrating for every passenger.

The passenger protection under CE 261/2004 kicks in automatically when Aegean Airlines fails its obligations on the 564 km route from Chania to Thessaloniki.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Chania International Airport (CHQ)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 564 km (~0h42)
  • Applicable compensation: 250 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Aegean Airlines Chania - Thessaloniki is eligible?

To check if your flight between Chania and Thessaloniki is eligible for a payout, the key criterion is the arrival delay ({not the departure delay|measured at Thessaloniki Macedonia International Airport}). It must be over 3 hours.

Be cautious: Aegean Airlines may attempt to have you sign a waiver. Don't sign anything without consulting an expert.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Chania airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Chania, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

Not every strike{s} release the airline from its duties. If your Chania → Thessaloniki delay was caused by an internal strike at Aegean Airlines, EU courts have recently ruled that compensation is owed.

It's worth noting that the obligation to prove rests on Aegean Airlines. It is the carrier's responsibility to demonstrate that the disruption of your Chania-Thessaloniki flight results from a truly unforeseeable event.

What are your rights at Chania airport in case of prolonged wait?

Here is what Aegean Airlines owes you if your flight is delayed at Chania International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Chania International Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from Aegean Airlines?

For your Chania → Thessaloniki route, precision is crucial. Record the reasons given by Aegean Airlines staff at Chania International Airport during the incident.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't give up faced with Aegean Airlines's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Technology now allow you to follow the progress of your claim against Aegean Airlines through an online dashboard. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Bear in mind that Aegean Airlines isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Aegean Airlines}.

Specialist lawyers have a extensive catalogue of judgments against Aegean Airlines, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Chania - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Chania to Thessaloniki?

According to European Regulation EC 261/2004, the distance between CHQ and SKG being 564 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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