Flight compensation Aegean Airlines:
Copenhagen — Thessaloniki

How to claim your money from Aegean Airlines on Copenhagen (CPH) → Thessaloniki (SKG)

Major delay on your Aegean Airlines flight Copenhagen ✈ Thessaloniki? This affects many passengers regularly. Good news: you have concrete rights.

Regardless of the fare €50 or €500, the indemnity is fixed: 400€ per passenger. {The distance|The 1 841 km} is what counts, not the fare. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Contrary to what {many think|Aegean Airlines might suggest}, this indemnity is not linked to the ticket price. A budget fare offers identical protection as a full-fare purchase.

How to know if the flight Aegean Airlines Copenhagen - Thessaloniki is eligible?

The 3-hour threshold is calculated when the aircraft doors open at Thessaloniki Macedonia International Airport. If this applies and the cancellation wasn't caused by force majeure, Aegean Airlines must pay you 400€.

An unexpected cancellation or a diverted flight from Copenhagen Kastrup Airport without an immediate alternative entitles you to the same 400€ payout.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Copenhagen airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A work stoppage by Aegean Airlines's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

Important nuance: if the cancellation is directly attributable to airport staff, Aegean Airlines is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Copenhagen airport in case of prolonged wait?

Here is what Aegean Airlines owes you during a prolonged wait at Copenhagen Kastrup Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

If your replacement flight is only the next day, Aegean Airlines must also cover your hotel night close to Copenhagen Kastrup Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 400 € from Aegean Airlines?

The registered letter and collecting evidence of the delay at Thessaloniki Macedonia International Airport (delay certificate) are mandatory requirements to challenge {the airline|Aegean Airlines}.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Aegean Airlines's lawyers.

How long does it take to get the 400 € compensation?

Airlines like Aegean Airlines often fast-track cases backed by legal professionals to prevent late-payment penalties. Medium-haul cases have a standard processing timeline.

Think about it: without lifting a finger, experts operate to recover your 400€ for the Aegean Airlines Copenhagen-Thessaloniki flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Know that Aegean Airlines doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Aegean Airlines}.

As a last resort, it is court action that often unlocks payment. Aegean Airlines will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.