Flight compensation Aegean Airlines:
Duesseldorf — Thessaloniki

Claim and compensation for flight Aegean Airlines Duesseldorf - Thessaloniki

If your trip departing from Dusseldorf International Airport and arriving at Thessaloniki Macedonia International Airport operated by Aegean Airlines was disrupted, you are not alone against the airline.

Given the route between Duesseldorf and Thessaloniki (1 727 km), the European scale provides automatic financial protection in case of failure by Aegean Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Duesseldorf - Thessaloniki is eligible?

To determine if your trip between Duesseldorf and Thessaloniki entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 727 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Duesseldorf airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Don't be fooled by Aegean Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Dusseldorf International Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Duesseldorf airport in case of prolonged wait?

Don't buy your food without first asking Aegean Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Duesseldorf shouldn't cost you a penny more than originally planned for your DUS-SKG trip.

Steps: how to get your 400 € from Aegean Airlines?

Starting a procedure against Aegean Airlines for a flight from Duesseldorf to Thessaloniki can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight DUS-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Aegean Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Duesseldorf - Thessaloniki line.

In the last instance, it is the summons to court that often unlocks the payment. The company Aegean Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.