Flight compensation Aegean Airlines:
Frankfurt — Heraklion
Was your flight between Frankfurt am Main International Airport (FRA) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Steps: compensation for Aegean Airlines flight from Frankfurt to Heraklion
Your Aegean Airlines flight from Frankfurt to Heraklion was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.
Fortunately, for this route of 2 114 km, Regulation CE 261/2004 requires Aegean Airlines to pay you a fixed indemnity. This medium-haul distance places your flight in an intermediate bracket.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Frankfurt am Main International Airport (FRA)
- Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
- Flight distance: 2 114 km (~2h39)
- Applicable compensation: 400 €
Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Aegean Airlines from this obligation. In all other cases, compensation must be paid.
How to know if the flight Aegean Airlines Frankfurt - Heraklion is eligible?
The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Heraklion International Nikos Kazantzakis Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Aegean Airlines owes you 400€.
If you had a connection are equally covered. If your first Aegean Airlines segment Frankfurt→Heraklion leads to a missed connection, the total delay at your final destination counts.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Frankfurt airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Frankfurt, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
Not every strike{s} release the airline from its duties. If your Frankfurt → Heraklion delay was caused by an internal strike at Aegean Airlines, EU courts have recently ruled that compensation is owed.
A strike by air traffic control at Frankfurt am Main International Airport or Eurocontrol is an independent circumstance over which Aegean Airlines cannot act.
What are your rights at Frankfurt airport in case of prolonged wait?
Avoid buying your meals without requesting vouchers from Aegean Airlines. If you do pay, keep your receipts carefully.
If your new flight is only the following morning, Aegean Airlines must additionally cover your accommodation near Frankfurt am Main International Airport as well as the taxi or bus transfer between the airport and the hotel.
Steps: how to get your 400 € from Aegean Airlines?
The registered letter and collecting evidence of the delay at Heraklion International Nikos Kazantzakis Airport (delay certificate) are mandatory requirements to challenge {the airline|Aegean Airlines}.
Partner legal platforms have technology to audit Aegean Airlines's real data and disprove false weather excuses.
How long does it take to get the 400 € compensation?
Patience is often key. Airlines receive a huge volume of claims every week and your Frankfurt to Heraklion International Nikos Kazantzakis Airport case can stall if you remain passive.
A collective action on the Aegean Airlines flight from Frankfurt can also be a way to {get your funds|recover your 400€} faster.
What to do faced with silence or refusal from the airline?
It is quite common for Aegean Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Frankfurt - Heraklion
Everything you need to know about your request under European Union law.