Flight compensation Aegean Airlines:
Heraklion — Berlin

Legal right to compensation: Aegean Airlines flight between Heraklion and Berlin

The HER - TXL route operated by Aegean Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Heraklion International Nikos Kazantzakis Airport, you are protected by the EU's legal framework. The distance of 2 132 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Aegean Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aegean Airlines Heraklion - Berlin is eligible?

To determine if your trip between Heraklion and Berlin entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 2 132 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

If your Aegean Airlines flight from Heraklion International Nikos Kazantzakis Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Heraklion airport in case of prolonged wait?

Don't buy your food without first asking Aegean Airlines for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Heraklion International Nikos Kazantzakis Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Heraklion International Nikos Kazantzakis Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the HER-TXL line, delays can vary according to the reactivity of Aegean Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Heraklion - Berlin section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Aegean Airlines is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Aegean Airlines without the opinion of a professional who knows the real value of your prejudice at Heraklion.