Flight compensation Aegean Airlines:
Heraklion — Bordeaux

Procedure: Aegean Airlines flight compensation from Heraklion to Bordeaux

No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Heraklion - Bordeaux flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 428 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aegean Airlines Heraklion - Bordeaux is eligible?

For an Aegean Airlines flight from Heraklion to Bordeaux, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Heraklion International Nikos Kazantzakis Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bordeaux.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

When a social movement disrupts your itinerary to Bordeaux, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Heraklion - Bordeaux flight.

What are your rights at Heraklion airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Heraklion International Nikos Kazantzakis Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Heraklion International Nikos Kazantzakis Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Aegean Airlines?

Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Aegean Airlines flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Aegean Airlines customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Heraklion - Bordeaux section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Heraklion International Nikos Kazantzakis Airport airport to prove their faults.