Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Heraklion — Frankfurt

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Frankfurt am Main International Airport (FRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Aegean Airlines flight compensation for the route Heraklion - Frankfurt

No one likes waiting for hours at the airport. If Aegean Airlines did not respect its scheduled times for your Heraklion - Frankfurt flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 114 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Frankfurt am Main International Airport (FRA)
  • Flight distance: 2 114 km (~2h39)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Aegean Airlines Heraklion - Frankfurt is eligible?

For an Aegean Airlines flight from Heraklion to Frankfurt, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the Aegean Airlines HER-FRA flight is crucial to prove that you were present at boarding at Heraklion.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Heraklion - Frankfurt trip is due to an internal strike within Aegean Airlines, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Heraklion, assistance (meals/hotel) remains mandatory for Aegean Airlines.

What are your rights at Heraklion airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Heraklion International Nikos Kazantzakis Airport, Aegean Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Heraklion International Nikos Kazantzakis Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Aegean Airlines?

The formal notice letter and the collection of evidence of delay at Frankfurt am Main International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Aegean Airlines flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Airlines like Aegean Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Aegean Airlines convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Heraklion - Frankfurt

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Heraklion to Frankfurt?

According to European Regulation EC 261/2004, the distance between HER and FRA being 2 114 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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