Flight compensation Aegean Airlines:
Heraklion — Vienna

Get your Aegean Airlines flight compensation for the route Heraklion - Vienna

From Heraklion International Nikos Kazantzakis Airport airport, your departure with Aegean Airlines to Vienna didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 587 km, EC Regulation 261/2004 requires Aegean Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aegean Airlines Heraklion - Vienna is eligible?

The compensation for flight HER-VIE is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Aegean Airlines HER-VIE flight is crucial to prove that you were present at boarding at Heraklion.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Heraklion - Vienna trip is due to an internal strike within Aegean Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Heraklion airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Heraklion International Nikos Kazantzakis Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Heraklion International Nikos Kazantzakis Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Aegean Airlines?

Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to Vienna International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.