Flight compensation Aegean Airlines:
Kiev — Athens

Refund and compensation Aegean Airlines: route Kiev to Athens

If your trip departing from Kiev Zhuliany International Airport and arriving at Eleftherios Venizelos International Airport operated by Aegean Airlines was disrupted, you are not alone against the airline.

By taking off from Kiev Zhuliany International Airport, you are protected by the EU's legal framework. The distance of 1 479 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Kiev - Athens is eligible?

Check your actual arrival time at Athens. If Aegean Airlines made you wait more than three hours on the tarmac at Eleftherios Venizelos International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Kiev, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Athens.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kiev airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Kiev - Athens trip is due to an internal strike within Aegean Airlines, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aegean Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Kiev airport in case of prolonged wait?

Don't buy your food without first asking Aegean Airlines for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Kiev Zhuliany International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

For your Kiev - Athens trip, every minute counts. Note the reasons given by Aegean Airlines staff at the Kiev Zhuliany International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Kiev to Eleftherios Venizelos International Airport can drag on if you don't follow up.

A collective action on the Aegean Airlines flight from Kiev can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kiev - Athens line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.