Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Moscow — Athens

Planned legal compensation: 400 €

Was your flight between Domodedovo International Airport (DME) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Aegean Airlines passengers Moscow-Athens: your guide to get compensated

The route DME - ATH by Aegean Airlines was disrupted? Whatever the cause, you could qualify for financial compensation.

Don't miss this opportunity: the Aegean Airlines flight Moscow - Athens (2 206 km) qualifies you for 400€ per person under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Domodedovo International Airport (DME)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 2 206 km (~2h45)
  • Applicable compensation: 400 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Aegean Airlines Moscow - Athens is eligible?

Don't confuse ticket refund and legal compensation! Even if Aegean Airlines offers you a travel credit for your Moscow → Athens flight, you can also demand the monetary compensation of 400€ provided by law.

A little-known fact: you have up to 5 years to file your claim against Aegean Airlines for the Moscow→Athens flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Moscow airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Moscow, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

When industrial action disrupts your journey to Eleftherios Venizelos International Airport, {the airline|Aegean Airlines} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

Don't take at face value Aegean Airlines's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 400€}.

What are your rights at Moscow airport in case of prolonged wait?

If Domodedovo International Airport turns into your involuntary base because of Aegean Airlines, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Domodedovo International Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from Aegean Airlines?

The journey to claim 400€ from Aegean Airlines begins by drafting a registered letter. {Without a response within 6 weeks|If Aegean Airlines doesn't reply}, legal escalation becomes necessary.

By delegating your DME→ATH case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

Prepare yourself if you hear nothing within the first fortnight. The typical delay for a carrier like Aegean Airlines to process a complex claim usually ranges from 4 to 12 weeks.

Obtaining 400€ has never been easier thanks to the technology between recovery services and Aegean Airlines's records.

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The threat of court action often suffices to {make Aegean Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 400€ owed.

Help & Information

Frequently Asked Questions: Flight Moscow - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Moscow to Athens?

According to European Regulation EC 261/2004, the distance between DME and ATH being 2 206 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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