Flight compensation Aegean Airlines:
Moscow — Thessaloniki
Was your flight between Domodedovo International Airport (DME) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Steps: claim for Aegean Airlines flight from Moscow to Thessaloniki
Your Aegean Airlines flight from Moscow to Thessaloniki was disrupted? Act now: CE 261 entitles you to compensation.
Regardless of the fare €50 or €500, the indemnity is fixed: 400€ per passenger. {The distance|The 1 985 km} is what counts, not the fare. This medium-haul journey qualifies for a substantial payout.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Domodedovo International Airport (DME)
- Arrival airport: Thessaloniki Macedonia International Airport (SKG)
- Flight distance: 1 985 km (~2h29)
- Applicable compensation: 400 €
Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Aegean Airlines from this obligation. In all other cases, compensation must be paid.
How to know if the flight Aegean Airlines Moscow - Thessaloniki is eligible?
The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Thessaloniki Macedonia International Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Aegean Airlines owes you 400€.
To recap: three scenarios activate the 400€ payment on Aegean Airlines Moscow→Thessaloniki: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Moscow airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Moscow, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.
Even if the 400€ are not owed due to an external strike at Moscow, care (food/accommodation) remains mandatory Aegean Airlines. This is a separate right.
What are your rights at Moscow airport in case of prolonged wait?
An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if Aegean Airlines is exempt from the payout, care is still owed.
Many passengers don't know that transport between the hotel and the airport of Domodedovo International Airport is also covered in the mandatory care required of Aegean Airlines.
Steps: how to get your 400 € from Aegean Airlines?
The registered letter and collecting evidence of the delay at Thessaloniki Macedonia International Airport (delay certificate) are mandatory requirements to challenge {the airline|Aegean Airlines}.
Through expert tools, your case can be initiated in a few clicks. Their algorithms instantly analyse Aegean Airlines's flight data for Moscow-Thessaloniki.
How long does it take to get the 400 € compensation?
The irony: the longer Aegean Airlines stalls paying your 400€, the more the total amount can increase with interest. Experts know this to speed up settlement.
Digital tools now make it possible to follow the status of your claim against Aegean Airlines through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.
What to do faced with silence or refusal from the airline?
Don't believe Aegean Airlines's letter stating that Moscow's airport was hit by weather without checking official reports.
{Facing a refusal|If Aegean Airlines persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Moscow→Thessaloniki case}.
Frequently Asked Questions: Flight Moscow - Thessaloniki
Everything you need to know about your request under European Union law.