Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Sofia — Athens

Planned legal compensation: 250 €

Was your flight between Sofia Airport (SOF) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Aegean Airlines flight compensation for the route Sofia - Athens

Have you experienced a major inconvenience during your trip between Sofia and Athens with Aegean Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 531 km, EC Regulation 261/2004 requires Aegean Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Sofia Airport (SOF)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 531 km (~0h40)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aegean Airlines Sofia - Athens is eligible?

For an Aegean Airlines flight from Sofia to Athens, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Sofia Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Sofia airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Sofia, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

A work stoppage of Aegean Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aegean Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Sofia airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Sofia Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Sofia Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Aegean Airlines?

The formal notice letter and the collection of evidence of delay at Eleftherios Venizelos International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aegean Airlines.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Aegean Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Aegean Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Aegean Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Sofia - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Sofia to Athens?

According to European Regulation EC 261/2004, the distance between SOF and ATH being 531 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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