Flight compensation Aegean Airlines:
Thessaloniki — Chania
Was your flight between Thessaloniki Macedonia International Airport (SKG) and Chania International Airport (CHQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Aegean Airlines flight compensation from Thessaloniki to Chania
Have you experienced a major inconvenience during your trip between Thessaloniki and Chania with Aegean Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 564 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Thessaloniki Macedonia International Airport (SKG)
- Arrival airport: Chania International Airport (CHQ)
- Flight distance: 564 km (~0h42)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aegean Airlines Thessaloniki - Chania is eligible?
For an Aegean Airlines flight from Thessaloniki to Chania, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
The compensation also covers boarding denials (overbooking). If Aegean Airlines sold more seats than planned and you stay on the tarmac at Thessaloniki Macedonia International Airport, the 250 € compensation is automatic.
What are the conditions for Aegean Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Chania.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Thessaloniki airport.
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Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Thessaloniki, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aegean Airlines compensation
Not all strikes exempt the company from its obligations. If the delay of your Thessaloniki - Chania trip is due to an internal strike within Aegean Airlines, the European justice recently ruled that this entitles to compensation.
Even if 250 € is not payable due to an external strike at Thessaloniki, assistance (meals/hotel) remains mandatory for Aegean Airlines.
What are your rights at Thessaloniki airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Thessaloniki Macedonia International Airport airport, Aegean Airlines is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Thessaloniki Macedonia International Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Aegean Airlines?
Getting justice against carrier Aegean Airlines requires perseverance. No response or standardized refusals are common tactics.
Don't fill out complex forms on the Aegean Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.
How long does it take to get the 250 € compensation?
Airlines like Aegean Airlines sometimes prioritize cases defended by law firms to avoid late interests.
By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Thessaloniki - Chania
Everything you need to know about your request under European Union law.