Flight compensation Aegean Airlines:
Thessaloniki — Heraklion

Refund and compensation Aegean Airlines: route Thessaloniki to Heraklion

The SKG - HER route operated by Aegean Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Thessaloniki Macedonia International Airport, you are protected by the EU's legal framework. The distance of 608 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Thessaloniki - Heraklion is eligible?

Don't confuse ticket refund and legal compensation! Even if Aegean Airlines offers you a voucher for your Thessaloniki - Heraklion flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Aegean Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Thessaloniki airport.
• Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aegean Airlines compensation

A work stoppage of Aegean Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Thessaloniki Macedonia International Airport or European air traffic control is an external cause over which Aegean Airlines has no control.

What are your rights at Thessaloniki airport in case of prolonged wait?

If Thessaloniki Macedonia International Airport airport becomes your temporary residence because of Aegean Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Thessaloniki shouldn't cost you a penny more than originally planned for your SKG-HER trip.

Steps: how to get your 250 € from Aegean Airlines?

It is strongly recommended to keep your Aegean Airlines boarding pass and any communication relating to the delay suffered at Thessaloniki Macedonia International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight SKG-HER to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Aegean Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Aegean Airlines flight from Thessaloniki can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Aegean Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.