Disrupted flight (EC 261/2004)

Flight compensation Aegean Airlines:
Zakynthos — Athens

Planned legal compensation: 250 €

Was your flight between Dionysios Solomos Airport (ZTH) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Aegean Airlines

Check my flight Aegean Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Refund and compensation Aegean Airlines: route Zakynthos to Athens

If your trip departing from Dionysios Solomos Airport and arriving at Eleftherios Venizelos International Airport operated by Aegean Airlines was disrupted, you are not alone against the airline.

By taking off from Dionysios Solomos Airport, you are protected by the EU's legal framework. The distance of 269 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dionysios Solomos Airport (ZTH)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 269 km (~0h20)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Aegean Airlines.

How to know if the flight Aegean Airlines Zakynthos - Athens is eligible?

Check your actual arrival time at Athens. If Aegean Airlines made you wait more than three hours on the tarmac at Eleftherios Venizelos International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Zakynthos, the regulation applies in the same way.

What are the conditions for Aegean Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Zakynthos airport.
  • Airline responsibility: The problem must be attributable to Aegean Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Zakynthos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aegean Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aegean Airlines staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Dionysios Solomos Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Zakynthos airport in case of prolonged wait?

During these long hours of waiting in the Dionysios Solomos Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Dionysios Solomos Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Aegean Airlines?

Starting a procedure against Aegean Airlines for a flight from Zakynthos to Athens can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aegean Airlines to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Aegean Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Dionysios Solomos Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Zakynthos - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aegean Airlines flight from Zakynthos to Athens?

According to European Regulation EC 261/2004, the distance between ZTH and ATH being 269 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aegean Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant