Flight compensation Aer Lingus:
Dublin — Lisbon

Legal right to compensation: Aer Lingus flight between Dublin and Lisbon

If your trip departing from Dublin Airport and arriving at Lisbon Portela Airport operated by Aer Lingus was disrupted, you are not alone against the airline.

By taking off from Dublin Airport, you are protected by the EU's legal framework. The distance of 1 642 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aer Lingus is a non-EU airline, if the flight takes off from Dublin Airport, the European regulation applies in full.

How to know if the flight Aer Lingus Dublin - Lisbon is eligible?

Don't confuse ticket refund and legal compensation! Even if Aer Lingus offers you a voucher for your Dublin - Lisbon flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 642 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Aer Lingus to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dublin airport.
• Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

The impact of a strike on your Aer Lingus compensation

Not all strikes exempt the company from its obligations. If the delay of your Dublin - Lisbon trip is due to an internal strike within Aer Lingus, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Dublin, assistance (meals/hotel) remains mandatory for Aer Lingus.

What are your rights at Dublin airport in case of prolonged wait?

If Dublin Airport airport becomes your temporary residence because of Aer Lingus, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Dublin remains valid. The hotel is due if Aer Lingus offsets your flight by one night.

Steps: how to get your 400 € from Aer Lingus?

For your Dublin - Lisbon trip, every minute counts. Note the reasons given by Aer Lingus staff at the Dublin Airport counter during the incident.

By entrusting your case regarding flight DUB-LIS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Aer Lingus. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dublin - Lisbon line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.