Flight compensation Aer Lingus:
Dublin — Lisbon
Was your flight between Dublin Airport (DUB) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim up to 400€ for Aer Lingus flight Dublin - Lisbon
A cancellation on Aer Lingus Dublin - Lisbon entitles you to up to 400€. Find out if you're eligible.
Departing from Dublin Airport, you are protected by EU law. The distance of 1 642 km determines the amount of your compensation. Your flight sits in the middle bracket.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dublin Airport (DUB)
- Arrival airport: Lisbon Portela Airport (LIS)
- Flight distance: 1 642 km (~2h03)
- Applicable compensation: 400 €
Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.
How to know if the flight Aer Lingus Dublin - Lisbon is eligible?
Your eligibility rests on objective criteria. Eurocontrol data will verify the precise moment of actual arrival at Lisbon Portela Airport.
Note that the distance of 1 642 km fully justifies the 400€ compensation tier. This amount is fixed and {the airline|Aer Lingus} cannot override it through its own general conditions of sale.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Dublin airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
In practice, pilot strikes at Aer Lingus are situations where {compensation is almost certain|your chances of getting 400€ are high}. Experts know this and can use it for your case.
An aviation law expert can quickly determine whether the strike that disrupted your Aer Lingus Dublin-Lisbon flight was the airline's responsibility or a third party's.
What are your rights at Dublin airport in case of prolonged wait?
Once the delay exceeds the legal trigger, i.e. 3 hours for flights between 1500 and 3500 km, Aer Lingus is obliged to deliver the required assistance to every passenger{s} stranded at Dublin.
The law is unambiguous: care is never a goodwill gesture from Aer Lingus. It is a legal obligation enforceable in court.
Steps: how to get your 400 € from Aer Lingus?
For your Dublin - Lisbon flight, every detail matters. Note down the explanations provided by Aer Lingus staff at Dublin Airport during the disruption.
This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ with peace of mind.
How long does it take to get the 400 € compensation?
Patience is often key. Airlines receive a huge volume of claims every week and your Dublin to Lisbon Portela Airport case can stall if you remain passive.
A collective action on the Aer Lingus flight from Dublin can also be a way to {get your funds|recover your 400€} faster.
What to do faced with silence or refusal from the airline?
Bear in mind that Aer Lingus isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Aer Lingus}.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Dublin - Lisbon
Everything you need to know about your request under European Union law.