Disrupted flight (EC 261/2004)

Flight compensation Aer Lingus:
Dublin — Pula

Planned legal compensation: 400 €

Was your flight between Dublin Airport (DUB) and Pula Airport (PUY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Aer Lingus flight between Dublin and Pula

The DUB - PUY route operated by Aer Lingus experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Dublin and Pula (1 739 km), the European scale provides automatic financial protection in case of failure by Aer Lingus.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dublin Airport (DUB)
  • Arrival airport: Pula Airport (PUY)
  • Flight distance: 1 739 km (~2h10)
  • Applicable compensation: 400 €

This is not a commercial gesture from Aer Lingus, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aer Lingus Dublin - Pula is eligible?

Check your actual arrival time at Pula. If Aer Lingus made you wait more than three hours on the tarmac at Pula Airport, your claim is legitimate.

Also note that the distance of 1 739 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Aer Lingus to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Pula.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Dublin airport.
  • Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aer Lingus compensation

A work stoppage of Aer Lingus crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aer Lingus is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Dublin airport in case of prolonged wait?

Don't buy your food without first asking Aer Lingus for coupons. If you do, keep your receipts carefully.

Your forced stay at Dublin shouldn't cost you a penny more than originally planned for your DUB-PUY trip.

Steps: how to get your 400 € from Aer Lingus?

For your Dublin - Pula trip, every minute counts. Note the reasons given by Aer Lingus staff at the Dublin Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Dublin to Pula Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Dublin - Pula

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aer Lingus flight from Dublin to Pula?

According to European Regulation EC 261/2004, the distance between DUB and PUY being 1 739 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aer Lingus?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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