Disrupted flight (EC 261/2004)

Flight compensation Aer Lingus:
Shannon — London

Planned legal compensation: 250 €

Was your flight between Shannon Airport (SNN) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Aer Lingus: route Shannon to London

Your claim for compensation for the Aer Lingus flight from Shannon to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 594 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Shannon Airport (SNN)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 594 km (~0h45)
  • Applicable compensation: 250 €

This is not a commercial gesture from Aer Lingus, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aer Lingus Shannon - London is eligible?

To determine if your trip between Shannon and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Shannon, the regulation applies in the same way.

What are the conditions for Aer Lingus to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Shannon airport.
  • Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Shannon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aer Lingus compensation

Don't be fooled by Aer Lingus's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Shannon, assistance (meals/hotel) remains mandatory for Aer Lingus.

What are your rights at Shannon airport in case of prolonged wait?

During these long hours of waiting in the Shannon Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Shannon shouldn't cost you a penny more than originally planned for your SNN-LHR trip.

Steps: how to get your 250 € from Aer Lingus?

It is strongly recommended to keep your Aer Lingus boarding pass and any communication relating to the delay suffered at Shannon Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Aer Lingus. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Aer Lingus will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Shannon - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aer Lingus flight from Shannon to London?

According to European Regulation EC 261/2004, the distance between SNN and LHR being 594 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aer Lingus?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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