Flight compensation Air Baltic:
Riga — Moscow

Claim and compensation for flight Air Baltic Riga - Moscow

The RIX - SVO route operated by Air Baltic experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Riga International Airport, you are protected by the EU's legal framework. The distance of 832 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Baltic is a non-EU airline, if the flight takes off from Riga International Airport, the European regulation applies in full.

How to know if the flight Air Baltic Riga - Moscow is eligible?

To determine if your trip between Riga and Moscow entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Baltic to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Riga airport.
• Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Baltic compensation

Don't be fooled by Air Baltic's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Riga International Airport or European air traffic control is an external cause over which Air Baltic has no control.

What are your rights at Riga airport in case of prolonged wait?

If Riga International Airport airport becomes your temporary residence because of Air Baltic, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Riga International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Baltic?

For your Riga - Moscow trip, every minute counts. Note the reasons given by Air Baltic staff at the Riga International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Riga to Sheremetyevo International Airport can drag on if you don't follow up.

A collective action on the Air Baltic flight from Riga can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Riga - Moscow line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.