Flight compensation Air Berlin:
Mulhouse — Palma de Mallorca

Claim and compensation for flight Air Berlin Mulhouse - Palma de Mallorca

If your trip departing from EuroAirport Basel-Mulhouse-Freiburg Airport and arriving at Palma De Mallorca Airport operated by Air Berlin was disrupted, you are not alone against the airline.

By taking off from EuroAirport Basel-Mulhouse-Freiburg Airport, you are protected by the EU's legal framework. The distance of 973 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from EuroAirport Basel-Mulhouse-Freiburg Airport, the European regulation applies in full.

How to know if the flight Air Berlin Mulhouse - Palma de Mallorca is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Mulhouse - Palma de Mallorca flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Mulhouse, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Mulhouse airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

If your Air Berlin flight from EuroAirport Basel-Mulhouse-Freiburg Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Mulhouse airport in case of prolonged wait?

During these long hours of waiting in the EuroAirport Basel-Mulhouse-Freiburg Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Mulhouse shouldn't cost you a penny more than originally planned for your BSL-PMI trip.

Steps: how to get your 250 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Mulhouse to Palma de Mallorca can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the BSL-PMI line, delays can vary according to the reactivity of Air Berlin's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Air Berlin systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Air Berlin is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with Air Berlin without the opinion of a professional who knows the real value of your prejudice at Mulhouse.