Flight compensation Air Berlin:
Palma de Mallorca — Malaga

Legal right to compensation: Air Berlin flight between Palma de Mallorca and Malaga

The PMI - AGP route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Palma de Mallorca and Malaga (709 km), the European scale provides automatic financial protection in case of failure by Air Berlin.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Palma de Mallorca - Malaga is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Palma de Mallorca - Malaga flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Palma de Mallorca, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Malaga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Don't be fooled by Air Berlin's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Berlin is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

If Palma De Mallorca Airport airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Palma de Mallorca remains valid. The hotel is due if Air Berlin offsets your flight by one night.

Steps: how to get your 250 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and any communication relating to the delay suffered at Palma De Mallorca Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.

A collective action on the Air Berlin flight from Palma de Mallorca can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.