Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Paris — London

Planned legal compensation: 250 €

Was your flight between Paris-Orly Airport (ORY) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim your compensation for Air Berlin Paris - London

Your compensation claim for the Air Berlin flight from Paris to London has strong chances. Flight disruptions is frustrating for every passenger.

Departing from Paris-Orly Airport, you are protected by EU law. The distance of 367 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 367 km (~0h28)
  • Applicable compensation: 250 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Air Berlin.

How to know if the flight Air Berlin Paris - London is eligible?

To verify if your flight between Paris and London is eligible for a payout, the determining criterion is the arrival delay ({not the departure delay|measured at London Heathrow Airport}). It must be greater than 3 hours.

Even if Air Berlin reroutes you, the 250€ compensation still applies if the arrival at London exceeds 3 hours.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

The principle is clear: if Air Berlin's staff stop work, it is a risk that {the airline|Air Berlin} should have anticipated. Therefore, {your compensation|the 250€} remains owed.

However, if ground handlers at Paris-Orly Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Paris airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, Air Berlin must automatically provide the regulatory care to all passenger{s} waiting at Paris.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Air Berlin.

Steps: how to get your 250 € from Air Berlin?

Airlines like Air Berlin have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an ally changes the game.

By entrusting your ORY-LHR case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Air Berlin's claims team can take several weeks, even months before you get a response.

Obtaining 250€ has never been easier thanks to digital tools between recovery services and Air Berlin's systems.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a test in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 250€ rightfully owed.

For your 250€, don't settle with Air Berlin without the advice of a professional who knows the full scope of your claim for Paris→London.

Help & Information

Frequently Asked Questions: Flight Paris - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Paris to London?

According to European Regulation EC 261/2004, the distance between ORY and LHR being 367 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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