Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Stockholm — Vienna

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Vienna International Airport (VIE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Air Berlin on the Stockholm (ARN) - Vienna (VIE) line

Have you experienced a major inconvenience during your trip between Stockholm and Vienna with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 286 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Vienna International Airport (VIE)
  • Flight distance: 1 286 km (~1h36)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Berlin Stockholm - Vienna is eligible?

For an Air Berlin flight from Stockholm to Vienna, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

Keeping your travel documents for the Air Berlin ARN-VIE flight is crucial to prove that you were present at boarding at Stockholm.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Vienna.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Stockholm - Vienna trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Stockholm-Arlanda Airport or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Stockholm airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Stockholm-Arlanda Airport, Air Berlin must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Stockholm-Arlanda Airport terminal is also included in the legal package due by Air Berlin.

Steps: how to get your 250 € from Air Berlin?

The formal notice letter and the collection of evidence of delay at Vienna International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Air Berlin flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like Air Berlin sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Air Berlin flight from Stockholm can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Air Berlin's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Air Berlin convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Stockholm - Vienna

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Stockholm to Vienna?

According to European Regulation EC 261/2004, the distance between ARN and VIE being 1 286 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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