Flight compensation Air Europa:
Aviles — Arrecife

Legal right to compensation: Air Europa flight between Aviles and Arrecife

If your trip departing from Asturias Airport and arriving at Lanzarote Airport operated by Air Europa was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 760 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Europa, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Europa Aviles - Arrecife is eligible?

To determine if your trip between Aviles and Arrecife entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 760 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Europa to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Arrecife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Aviles airport.
• Airline responsibility: The problem must be attributable to Air Europa (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Europa compensation

A work stoppage of Air Europa crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Aviles, assistance (meals/hotel) remains mandatory for Air Europa.

What are your rights at Aviles airport in case of prolonged wait?

During these long hours of waiting in the Asturias Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Asturias Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Europa?

For your Aviles - Arrecife trip, every minute counts. Note the reasons given by Air Europa staff at the Asturias Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Aviles to Lanzarote Airport can drag on if you don't follow up.

A collective action on the Air Europa flight from Aviles can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Europa will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.