Flight compensation Air France:
Delhi — Paris

How to be compensated by Air France on the Delhi (DEL) - Paris (CDG) line

No one likes waiting for hours at the airport. If Air France did not respect its scheduled times for your Delhi - Paris flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 6 565 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air France Delhi - Paris is eligible?

For an Air France flight from Delhi to Paris, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Indira Gandhi International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Delhi airport.
• Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

The impact of a strike on your Air France compensation

A work stoppage of Air France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Indira Gandhi International Airport or European air traffic control is an external cause over which Air France has no control.

What are your rights at Delhi airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Indira Gandhi International Airport airport, Air France is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Indira Gandhi International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air France?

The amicable route with Air France to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air France website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air France. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air France on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Delhi - Paris line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air France will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.