Disrupted flight (EC 261/2004)

Flight compensation Air France:
Paris — Tbilisi

Planned legal compensation: 400 €

Was your flight between Charles de Gaulle International Airport (CDG) and Tbilisi International Airport (TBS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Air France: route Paris to Tbilisi

If your trip departing from Charles de Gaulle International Airport and arriving at Tbilisi International Airport operated by Air France was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 366 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Tbilisi International Airport (TBS)
  • Flight distance: 3 366 km (~4h12)
  • Applicable compensation: 400 €

Did you know? Even if Air France is a non-EU airline, if the flight takes off from Charles de Gaulle International Airport, the European regulation applies in full.

How to know if the flight Air France Paris - Tbilisi is eligible?

To determine if your trip between Paris and Tbilisi entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Air France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tbilisi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Air France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air France compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Tbilisi trip is due to an internal strike within Air France, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Air France has no control.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your CDG-TBS trip.

Steps: how to get your 400 € from Air France?

It is strongly recommended to keep your Air France boarding pass and any communication relating to the delay suffered at Charles de Gaulle International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Air France. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Air France's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Paris - Tbilisi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air France flight from Paris to Tbilisi?

According to European Regulation EC 261/2004, the distance between CDG and TBS being 3 366 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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