Disrupted flight (EC 261/2004)

Flight compensation Alitalia:
Lisbon — Paris

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Alitalia

Check my flight Alitalia

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Refund and reimbursement for Alitalia: Lisbon to Paris

A cancellation on Alitalia Lisbon - Paris entitles you to up to 250€. Find out if you're eligible.

Departing from Lisbon Portela Airport, you are protected by EU law. The distance of 1 470 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 1 470 km (~1h50)
  • Applicable compensation: 250 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Alitalia.

How to know if the flight Alitalia Lisbon - Paris is eligible?

Note your real landing time at Paris. If Alitalia delayed you over 3h at Charles de Gaulle International Airport, your entitlement is confirmed.

Even if Alitalia reroutes you, the 250€ compensation still applies if the arrival at Paris exceeds 3 hours.

What are the conditions for Alitalia to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to Alitalia (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Alitalia compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Alitalia's employees (flight crew) and an external strike.

In all cases, careful analysis of flight logs will confirm whether the causes cited were truly extraordinary. ATC strikes have a proportionally stronger impact on short routes.

What are your rights at Lisbon airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Alitalia is exempt from the payout, care is still owed.

Your forced stay at Lisbon should not cost you a single extra cent beyond your original booking for LIS→CDG. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Alitalia?

For your Lisbon - Paris flight, every detail matters. Note down the explanations provided by Alitalia staff at Lisbon Portela Airport during the disruption.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Alitalia to finalise a compensation case typically ranges from 1 to 3 months.

Recovering 250€ has never been faster thanks to integration between defence platforms and Alitalia's systems.

What to do faced with silence or refusal from the airline?

The first refusal from Alitalia should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The threat of court action often suffices to {make Alitalia yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.

Help & Information

Frequently Asked Questions: Flight Lisbon - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Alitalia flight from Lisbon to Paris?

According to European Regulation EC 261/2004, the distance between LIS and CDG being 1 470 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Alitalia?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant